Artis Jewellery – Terms of Service

Last Updated: [10 02 2025]

1. Acceptance of Terms

By accessing or using the services, website, or products provided by Artis Jewellery (“we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Service. If you do not agree, refrain from using our services.

2. Use of Our Services

  • Eligibility: You must be at least 18 years old to purchase products or use our services.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.
  • Prohibited Conduct: You agree not to misuse our website (e.g., hacking, fraud, or unauthorized resale).

3. Product Purchases

  • Pricing: All prices are listed in [RANDS] and subject to change without notice.
  • Custom Orders: Custom jewellery designs require a non-refundable deposit. Final approval rests with Artis Jewellery.
  • Product Descriptions: We strive for accuracy but cannot guarantee colors, sizes, or materials due to screen variations.

4. Payment & Security

  • Payment Methods: We accept [credit cards, direct deposit, PayPal and Bitcoin.].
  • Security: Transactions are encrypted via SSL technology. Artis Jewellery is not liable for third-party payment processor errors.

5. Shipping & Delivery

  • Processing Time: Orders ship within [3] business days unless otherwise stated (e.g., custom pieces).
  • Shipping Risks: Artis Jewellery is not responsible for lost, stolen, or damaged packages after delivery confirmation.
  • International Orders: Buyers are responsible for customs duties, taxes, or delays.

6. Returns & Refunds

  • Policy: Returns are accepted within [14-30 days] for unused items in original packaging. Custom pieces are final sale.
  • Damaged Items: Contact us within [48 hours] of delivery for assistance.
  • Refund Process: Refunds are issued to the original payment method within [15] business days.

7. Repairs & Warranties

  • Warranty: Lifetime warranty against manufacturing defects excludes wear and tear from daily use and user damage.
  • Repairs: Repairs may incur fees depending on the issue. Contact us for details.

8. Intellectual Property

All content (logos, designs, text, images) on our website is owned by Artis Jewellery and protected by copyright laws. Unauthorized use is prohibited.

9. Limitation of Liability

Artis Jewellery is not liable for indirect, incidental, or consequential damages arising from product use or website errors.

10. Indemnification

You agree to indemnify Artis Jewellery against claims related to your misuse of our services.

11. Governing Law

These Terms are governed by the laws of South Africa, and disputes will be resolved in Johannesburg, Gauteng, South Africa.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance.

13. Contact Us

For questions:

  • Email: info@artisjewellery.co.za
  • Address: 109 Lakeside Village, Eagle Canyon, Honeydew 2040, Gauteng, South Africa

14. Payfast competition

From 21 February to 21 March 2025, you stand the chance of winning a quarter of a million Rand in cash when you pay with any payment method on any online store that uses Payfast by Network.

Terms and conditions for the payfast R250 000 giveaway are listed at https://payfast.io/pay-with-payfast/